Support
We're here to help.
Email support
support@starfadesmp.netCommunity Discord
Join the server for live help.
Frequently asked
- How fast is delivery?
- Delivery starts automatically once the payment processor confirms your payment. Ranks and keys are applied to the Minecraft username selected at checkout.
- I entered the wrong username.
- Contact support with your order ID. We can move an unfulfilled delivery to the correct account.
- How do I cancel a rank subscription?
- Rank memberships bill monthly and can be cancelled at any time from the billing portal link in your payment receipt.